FAQs

UK based orders will get dispatched 1st class every weekend. International orders will take 7-14 days from dispatch.

Our email which is thepurplecollection.team@gmail.com

We will try our best to get back to you as quick as possible. However, please allow up to 1-3 day for us to respond.

Yes you can.

You will be provided with a tracking number once orders have been sent

Please check the ‘care’ highlight on our Instagram which will break down how to look after each garment.

Payment methods we accept are;

Visa

Mastercard

American Express

Amex

ChinaUnionPay

JCB

Diners

Cartes Bancaires

Discover

Visa Electro

Maestro

UK delivery is free. International will depend on country.

through our online store www.thepurplecollection.co.uk

Whilst we don’t accept returns you can exchange it for another item, if available in the desired size or be given store credit.

Please contact us immediately. Whilst we don’t accept returns you can exchange it for another item, if available and the desired size or be given store credit.

Please check out our reviews and social media handles to see models in the clothing.